Understanding Your Invoice

Overview

AFRICLOUD generates invoices for your monthly server subscriptions. This guide explains the billing cycle and what to expect.

Billing Cycle

1. Invoice generated — 14 days before your server's renewal date
2. Email notification — you receive an email with the invoice amount and a link to pay
3. Due date — the renewal date of your server
4. Auto-charge — if you have a saved payment method, it is charged automatically on the due date

Viewing Your Invoices

1. Go to Billing in the sidebar
2. Click the Orders tab to see all invoices
3. Click an invoice to view details and pay

Invoice Status

| Status | Meaning | |--------|---------| | Issued | Invoice generated, not yet due | | Paid | Payment received | | Overdue | Past due date, unpaid | | Cancelled | Invoice cancelled (e.g. server destroyed before renewal) |

What Happens If Unpaid

| Timeline | Action | |----------|--------| | Due date + 1 day | First payment reminder email | | Due date + 3 days | Second reminder | | Due date + 7 days | Server suspended (stopped, data preserved) | | After suspension | Pay the invoice to reactivate immediately |

Your data is preserved during suspension. Pay the outstanding invoice to restore your server instantly.

Paying an Invoice

You can pay using:

• Wallet balance — applied automatically if sufficient
• Saved payment method — charged automatically on due date
• Manual payment — click the invoice and pay with card, PayPal, or crypto