Understanding Your Invoice

Overview

Every order and renewal generates an invoice in your AFRICLOUD dashboard. This guide explains what each section means and how to manage your invoices.

Accessing Invoices

Go to Billing → Invoices in the dashboard to see all your invoices. Each invoice shows:

• Invoice number — unique identifier (e.g., INV-2026-0042)
• Date — when the invoice was generated
• Due date — payment deadline
• Status — Paid, Unpaid, Overdue, or Cancelled
• Amount — total due in your billing currency

Line Items

Each invoice lists the services being billed:

• Server plan name and configuration
• Billing period (e.g., 1 Feb 2026 - 1 Mar 2026)
• Any add-ons (block storage, floating IPs, backups)
• Promo code discounts (if applied)

Paying an Invoice

Click on an unpaid invoice and select your preferred payment method. You can use a different payment method for each invoice — for example, pay one month with a card and the next with cryptocurrency.

Overdue Invoices

If an invoice is not paid by the due date:

• A reminder email is sent on the due date.
• A second reminder is sent 3 days after the due date.
• Services may be suspended if the invoice remains unpaid after the grace period.

If your service is suspended due to non-payment, pay the overdue invoice to restore it. Your data is preserved during suspension.