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Account & Troubleshooting
Manage your account and resolve common issues
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How to Request a PTR (Reverse DNS) Record
Overview A PTR (Pointer) record, also known as reverse DNS, maps an IP address to a hostname. This is commonly...
How to Upgrade Your VPS Plan
Overview You can upgrade your VPS plan at any time to get more CPU, RAM, storage, or bandwidth. Upgrades are...
Troubleshooting: Cannot Connect to VPS
Overview If you cannot connect to your VPS via SSH, work through this troubleshooting guide to identify and resolve...